3. Technological design constraints

In Chapter 1, we explored the vast potential of generative AI in revolutionizing various industries. Chapter 2 talked about the nooks and crannies of prompting, highlighting its role in creating a new wave of products highly responsive to human interaction. However, generative AI is still emerging in terms of widespread adoption. While promising, the technology is not without its hurdles and constraints. It isn’t all-powerful.

In this chapter, we will address challenges that product professionals need to overcome for effective use of generative AI. We’ll begin with technical constraints, one of which—hallucinations—you’re already familiar with from Chapter 2. There are other similar challenges to explore. Next, we will transition to issues tied to product and design.

Let’s dive in.